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Waystar Blog

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Need to improve revenue capture? Start with charge capture + DRG accuracy

Need to improve revenue capture? Start with…

In healthcare finance, effective revenue capture separates successful organizations from those that simply survive. Providers are losing money they’re rightfully…

Waystar’s Accelerated Implementation Program: Success stories, metrics + more

Waystar’s Accelerated Implementation Program: Success stories, metrics…

In the wake of February’s cybersecurity attack, costly disruptions in healthcare payment operations affected healthcare organizations across the U.S. Even…

Can you have too many healthcare RCM vendors? Findings from The Health Management Academy report

Can you have too many healthcare RCM…

Cybersecurity attacks have healthcare leaders rethinking how to protect patient data. One way is to slim down how many partners…

6 smart goals of revenue cycle management in healthcare

6 smart goals of revenue cycle management…

Goal setting is a game changer. Every healthcare organization has RCM milestones they want to hit or metrics they’d like to…

5 strategies to reduce future cybersecurity threats in the healthcare revenue cycle

5 strategies to reduce future cybersecurity threats…

If you’re a leader in healthcare revenue cycle management, cybersecurity threats are a top concern — and they have to…

5 strategies to overcome patient payment complexities

5 strategies to overcome patient payment complexities

Healthcare organizations need to simplify patient payment collection — that’s how your patients see it anyway. Whether they’re buying a…

5 most unproductive touches in the healthcare RCM process

5 most unproductive touches in the healthcare…

Note: This post was originally published in May 2023. It was updated in January 2024.   The healthcare RCM process…

Revenue cycle 101: What is denial management in healthcare?

Revenue cycle 101: What is denial management…

Denial management in healthcare RCM is critical. Denials affect everything from revenue flow to efficiency to patient satisfaction. And when…

Waystar Advisory Board: 5 takeaways from our inaugural True North conference

Waystar Advisory Board: 5 takeaways from our…

To kick off our first annual True North conference, the Waystar Advisory Board met in September 2023 at The Grand…

Rev cycle 101 - Healthcare revenue cycle terminology: Denial prevention glossary

Rev cycle 101 - Healthcare revenue cycle…

In the healthcare revenue cycle, acronyms are common — and also critical. Whether you’re in charge of denial prevention or…

Revenue cycle 101: Referral status, authorizations vs. referrals + more

Revenue cycle 101: Referral status, authorizations vs.…

If you’ve ever had to chase down referral status from a payer, you know it’s a tedious, time-consuming process. Whether…

Revenue cycle 101: Prior authorization + referrals

Revenue cycle 101: Prior authorization + referrals

[Note: This post was originally published in January 2021 but was updated in October 2023] Prior authorization. Pre-authorization. Precertification. Prior…

3 achievable strategies from Piedmont for healthcare collection success
Health Systems + Hospitals

3 achievable strategies from Piedmont for healthcare…

Ensuring patients can understand their healthcare statements — and receiving payment in a timely manner — go hand-in-hand. When statements…

Research on denial management in healthcare: 3 key takeaways from Waystar + HFMA
Health Systems + Hospitals
Physician + Specialty Practices

Research on denial management in healthcare: 3…

Did you know unresolved claim denials can represent an average loss of up to 5% of net patient revenue for…

Healthcare denial management debrief: 4 top reasons for denials

Healthcare denial management debrief: 4 top reasons…

Today, healthcare denial management is not just a priority for RCM professionals — it is the priority. "In recent surveys, three…

Steps for revenue cycle optimization success: 3 tips from Proliance Surgeons
Health Systems + Hospitals
Physician + Specialty Practices

Steps for revenue cycle optimization success: 3…

As health organizations expand and scale their business, having cutting-edge solutions is critical to streamline their revenue cycle. That’s exactly…

Delivering better patient financial care: 3 takeaways from Renown Health's success
Health Systems + Hospitals
Physician + Specialty Practices

Delivering better patient financial care: 3 takeaways…

When it comes to earning patient loyalty, many focus on the clinical side of healthcare and may not realize just…

5 revenue cycle management strategies to boost workforce efficiency
Health Systems + Hospitals
Physician + Specialty Practices

5 revenue cycle management strategies to boost…

Revenue cycle management strategies are a dime a dozen. So, how do you know which ones will actually boost productivity?…

Develop a data-rich dashboard: Which medical billing metrics matter?
Health Systems + Hospitals
Physician + Specialty Practices

Develop a data-rich dashboard: Which medical billing…

  This is the eighth and final post in a new Waystar blog series: 7 steps to sharpen your healthcare…

THMA report: 3 facts about today's patient financial journey to know now
Health Systems + Hospitals
Physician + Specialty Practices

THMA report: 3 facts about today's patient…

Today, the patient financial journey has the power to define a patient's entire healthcare experience. It sounds hyperbolic, but the…

Boost post-service patient collections in healthcare (in 4 steps)
Health Systems + Hospitals
Partners
Physician + Specialty Practices

Boost post-service patient collections in healthcare (in…

  This is the seventh post in a new Waystar blog series: 7 steps to sharpen your healthcare revenue cycle.…