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Agency Manager

Drive stronger vendor performance + grow collections

As patient financial responsibility increases, many organizations have outsourced patient-pay collections to third-party agencies—but properly managing them remains logistically demanding. With Agency Manager from Waystar, it’s easy to gain insight into collection agency performance so you can ensure vendor commissions are correct. You can also identify areas for improvement and compare agencies against each other. Click below to get an estimate of how much you could save with a more accurate view of agency performance, access to better reporting and more.
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>3:1 ROI


Work with the leader in vendor management

Waystar’s Agency Manager is the first and best solution of its kind on the market. Get the tools and comprehensive reporting you need to easily track vendor performance. When you work with Waystar, you’ll benefit from:

  • Easy to understand scorecards showing agency activity and performance
  • Invoice verification technology to ensure commission accuracy
  • Reconciliation tools to make sure each account is worked by the right vendor

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healthcare vendor management
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Agency Manager by the numbers

reduce collection agency invoice errors by 3-7%
improve productivity by 20%
reduce vendor fees by 5-15%

Waystar understands data, taking and applying it to build solutions that make a real financial difference for us and our patients. Waystar is a true business partner.

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Get even greater visibility into patient payments

Waystar offers a full suite of solutions that work seamlessly with Agency Manager to give you greater control of patient payments with less hassle. Explore the complementary solutions below.

Complementary SOLUTIONS

Patient Statements + Lockbox  |  Patient Payments + Portal  |  Advanced Propensity to Pay  |  Patient Estimation  |  Coverage Detection  |  Charity Screening

Connect with a Waystar expert about Agency Manager

We’d love to speak with your about your vendor management challenges and show you what a difference our technology can make. Fill out the form below and a Waystar expert will be in touch shortly.