patient-payments-spotlight

Patient Payments
Powered by Patientco

A smarter approach to payments—for both providers and patients

One out of four patients defer treatment because of the cost of care.1 At the same time, 20-30% of a provider’s revenues are the responsibility of their patients, making it more important than ever to deliver simple, convenient options to understand, plan and pay for care.

Waystar’s Patient Payments solution makes the patient financial journey simple and transparent thanks to:

  • Highly-accurate estimates
  • Personalized, omni-channel communications
  • Streamlined collections
  • Automated reconciliation

See how smarter tech can help you realize more revenue, reduce costs and foster higher patient satisfaction.

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Find out how

  1. Gallup.  More Americans Delaying Medical Treatment Due to Cost.  Lydia Saad.  December 9, 2019.  Accessed at https://news.gallup.com/poll/269138/americans-delaying-medical-treatment-due-cost.aspx

The Waystar difference

One platform. One seamless solution.

35%

Increase patient collections by an average of 35%

60-80%

Supports a 60-80% self-service pay rate

33%

API payments continue to grow at rate of 33%+ annually

Simplify patient payments with a single integrated platform. From pre- to post-service, every payment channel is centralized and easily accessible, with automated posting and to-the-penny reconciliation.

No matter how many locations you have or how complicated your system, our holistic approach to the patient financial experience helps you seamlessly increase collections, efficiency and satisfaction. The Waystar platform offers:

  • Purpose-built infrastructure to power all patient payments + communications
  • Easy-to-use technology to deliver an intuitive payment experience
  • Personalized engagement + affordable payment options to empower fiscal decisions
  • Easy, reliable integration with your existing systems
  • Automatic reconciliation, every day and to the penny

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Happy patients. More payments.

Waystar’s Patient Payments solution transforms data from millions of transactions into improved financial outcomes, consistently identifying ways to strengthen patient engagement and payment rates.

Benefits you and your patients can expect immediately:

  • A single, simplified monthly statement per household
  • Effective, propensity-driven communications via email, text + paper
  • Modern, easy-to-use tools which result in fast, reliable payments
  • Automated posting + reconciliation for improved efficiencies
  • Dedicated client success team to surface actionable insights + drive continuous improvement

Talk to an expert

After implementing Waystar, payments have increased substantially, patient wallet adoption has doubled and our Net Promoter Score among patients rose to +60, which is incredible.

Cole Elmer, VP Revenue Management, BJC Healthcare
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Create a patient financial experience that works for everyone

Patient Payments powered by Patientco is just one in a full suite of solutions that can empower your team to collect fuller reimbursement while boosting patient loyalty. Explore the solutions below to find out how you—and your patients—can get even more out of Waystar.

Complementary Solutions

Price Transparency   |   Advanced Propensity to Pay   |   Patient Estimation   |   Agency Manager

Accolades

2021 Best in KLAS Accolade

Top Rated Black Book Vendor Accolade

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Speak to a Patient Payment expert

We’d love to talk to you about your challenges and opportunities surrounding patient payments. Fill out the form below and we’ll be in touch shortly.