Patient Payments
The smart approach to payments — for providers + patients
Sixty percent of adults have had a problem with their insurance and 94% of physicians report delays to necessary care due to insurance problems. With healthcare organizations’ increasing reliance on patient payments, it’s more important than ever to offer simple, convenient ways for patients to understand, plan, and pay for care.
Waystar’s Patient Payments software makes the patient financial journey simple and transparent thanks to:
- Personalized, omni-channel communications
- Streamlined collections
- Automated reconciliation
See how a smart healthcare payments software platform can help you realize more revenue, reduce costs, and foster higher patient satisfaction.
The Waystar difference
One platform. One seamless solution.
Simplify patient payments with a single integrated software platform. From pre- to post-service, every payment channel is centralized and easily accessible, with automated posting and to-the-penny reconciliation.
No matter how many locations you have or how complicated your system, our holistic approach to patient financial care helps you seamlessly increase collections, efficiency, and satisfaction.
The Waystar platform offers:
- Purpose-built infrastructure to power all patient payments and communications
- Easy-to-use technology to deliver an intuitive payment experience
- Personalized engagement and affordable payment options to empower fiscal decisions
- Easy, reliable integration with your existing systems
- Automatic reconciliation, every day and to the penny
Sources:
1 Piedmont Healthcare case study (2022)
2 Waystar data (2023)
Happy patients. More payments.
Waystar’s Patient Payments solution transforms data from millions of transactions into improved financial outcomes, consistently identifying ways to strengthen patient engagement and payment rates.
Benefits you and your patients can expect immediately:
- A single, simplified monthly statement per patient
- Effective, propensity-driven communications via email, text, and paper
- Modern, easy-to-use tools which result in fast, reliable payments
- Automated posting and reconciliation for improved efficiencies
- Dedicated client success team to surface actionable insights and drive continuous improvement
“ With an end-to-end solution like Waystar, SCP Health is well-equipped to increase digital engagement with our patients, drive self-service payments, maximize our team’s productivity, and address ongoing cost pressures. ”
Create a patient financial experience that works for everyone
Patient Payments is just one solution in a full revenue cycle suite that can empower your team to collect fuller reimbursement while boosting patient loyalty. Explore the solutions below to find out how you — and your patients — can get even more out of Waystar.
Complementary Solutions
Price Transparency | Advanced Propensity to Pay | Patient Estimation | Agency Manager | Charity Screening
Accolades
Patient Payments Resources
Get greater insight into patient payments
4 strategies to help your team + your patients break through the billing haze
Piedmont’s way forward: Health system increases patient collections
Patient payments breakthrough: How to hit a 60%+ self-service pay rate
5 tactics to overcome patient payment complexities
Speak with a Patient Payments expert
We’d love to talk to you about your challenges and opportunities surrounding patient payments. Fill out the form below and we’ll be in touch shortly.