A smarter approach to payments—for both providers and patients
One out of four patients defer treatment because of the cost of care.1 At the same time, 20-30% of a provider’s revenues are the responsibility of their patients, making it more important than ever to deliver simple, convenient options to understand, plan and pay for care.
Waystar’s Patient Payments solution makes the patient ﬁnancial journey simple and transparent thanks to:
- Personalized, omni-channel communications
- Streamlined collections
- Automated reconciliation
See how smarter tech can help you realize more revenue, reduce costs and foster higher patient satisfaction.
- Gallup. More Americans Delaying Medical Treatment Due to Cost. Lydia Saad. December 9, 2019. Accessed at https://news.gallup.com/poll/269138/americans-delaying-medical-treatment-due-cost.aspx
The Waystar difference
One platform. One seamless solution.
Increase patient collections by an average of 35%
Supports a 60-80% self-service pay rate
API payments continue to grow at rate of 33%+ annually
Simplify patient payments with a single integrated platform. From pre- to post-service, every payment channel is centralized and easily accessible, with automated posting and to-the-penny reconciliation.
No matter how many locations you have or how complicated your system, our holistic approach to the patient financial experience helps you seamlessly increase collections, efficiency and satisfaction. The Waystar platform offers:
- Purpose-built infrastructure to power all patient payments + communications
- Easy-to-use technology to deliver an intuitive payment experience
- Personalized engagement + affordable payment options to empower fiscal decisions
- Easy, reliable integration with your existing systems
- Automatic reconciliation, every day and to the penny
Happy patients. More payments.
Waystar’s Patient Payments solution transforms data from millions of transactions into improved financial outcomes, consistently identifying ways to strengthen patient engagement and payment rates.
Benefits you and your patients can expect immediately:
- A single, simplified monthly statement per household
- Effective, propensity-driven communications via email, text + paper
- Modern, easy-to-use tools which result in fast, reliable payments
- Automated posting + reconciliation for improved efficiencies
- Dedicated client success team to surface actionable insights + drive continuous improvement
“ After implementing Waystar, payments have increased substantially, PatientWallet adoption has doubled and our Net Promoter Score among patients rose to +60, which is incredible. ”
Create a patient financial experience that works for everyone
Patient Payments is just one in a full suite of solutions that can empower your team to collect fuller reimbursement while boosting patient loyalty. Explore the solutions below to find out how you—and your patients—can get even more out of Waystar.
Price Transparency | Advanced Propensity to Pay | Patient Estimation | Agency Manager | Charity Screening
Patient Payments Resources
Get greater insight into Patient Payments
The realities of patient payments
A larger portion of providers’ revenue is coming directly from patients
Speak to a Patient Payment expert
We’d love to talk to you about your challenges and opportunities surrounding patient payments. Fill out the form below and we’ll be in touch shortly.