Resources

Whether you’re looking for a specific case study or just exploring, you’ll find all the resources you need on this page.

Fact Sheet

How to know the score when choosing an AI vendor

It’s important to know what you’re looking for and set clear expectations when you’re exploring AI solutions with a vendor.

Case Study

CHRISTUS Health

Streamlining denial management processes across the health system and creating efficient procedures by leveraging advanced insights

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Simplify your journey to revenue cycle technology success

Revenue cycle technology promises a wealth of benefits to hospitals and health systems; however, many find their current products doesn’t…

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The realities of patient payments

Growing patient responsibility amid a new coverage environment

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Defeat denials with data

Identify revenue cycle trends, prevent denials before they happen + increase revenue

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Consumer attitudes and behavior

Waystar’s latest survey takes a broad look at the state of patient financial experiences. It explores patients’ perceptions of and…

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Claim status inquiries: What’s at stake for your organization?

When a provider manually contacts a payer to check the status of a claim, on average, it takes 14 minutes…

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Bring patient’s insurance coverage out of hiding and onto your bottom line

Since the Affordable Care Act’s (ACA) health insurance marketplaces (aka, “Exchanges”) started offering health insurance in 2014, more Americans are…

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7 Steps to improving vendor performance

Great outsourcing relationships are built upon a foundation in data that all parties agree is accurate. Providers should establish common…

Case Study

Floyd Health Care System

How a health system recovered hundreds of thousands of dollars in four months with Charge Integrity

Fact Sheet

Revenue capture

On average, health systems and hospitals lose 1%* of potential net revenue due to charge capture problems, which can amount to millions of dollars annually. Look to our predictive analytics, advanced rules and expert auditors to reveal actionable insights that can help you increase revenue.

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Patient payments

With Patient Payments, your staff can immediately process credit card, debit card, check and cash payments from any computer.

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A new way to understand health

Studies show the biggest influence on individual health isn’t clinical care, it’s social determinants of health (SDoH) such as food availability, access to transportation and housing stability. Yet these factors aren’t consistently captured in standard EHRs.

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A patient financial experience that works for everyone

Today’s patients expect the same convenient, personalized experience they encounter in other industries. And with patient financial responsibility on the rise, you need a versatile solution to meet those expectations.

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Rapid quality adoption

When implementing a new solution, you need to consider downtime in submitting new claims, resources to dedicate to the transition, educating employees and potential return on your investment. Learn more about Waystar's dedication to improving the adoption process.

Fact Sheet

Denials by the numbers

What is your organization’s current success rate for overturning denials?

Fact Sheet

A quicker path to more complete reimbursement

Managing claims and denials is one of RCM’s most demanding tasks, but we’re here to help.

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Revenue Integrity: Taking an integrated, data-driven approach to charge capture

Charge capture leakage costs hospitals millions each year—as much as 1% of potential revenue.1 It’s a problem that’s plagued our health system for decades and one that’s only magnified by decreased reimbursement, slim margins and a changing regulatory landscape.

Case Study

John Muir Health

The result of an engaged RCM team? A 99.3% yield in payer revenue.

Case Study

Mercy Health

A $7M improvement in collections and the journey to get there through unified agency management.

White Paper

Unlocking the value of social determinant insight

Predictive analytics technology, sociodemographic insight and improved patient outcomes