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Resources

Whether you’re looking for a specific case study or just exploring, you’ll find all the resources you need on this page.

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The impact of consumerism on healthcare

Consumer feedback shows progress on hospital business office interactions

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What do you have to lose (and gain)?

The True Cost of Lax Inventory Management with Outsourced Vendors: Cash, Cost, and Patient Trust

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Baptist Health

Identifying $250K in annual savings—takeaways from successfully streamlining a health system's end-to-end RCM.

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Vibra Healthcare

Vibra Healthcare doubled growth while reducing AR days. See how Waystar helped them get there.

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Aultman

Streamlining AR workflows to automate more than 25,000 transactions per month and reduce costs by $3.3M.

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Geisinger

As hospitals and health systems work to streamline operations and increase the impact of collections efforts in an increasingly challenging environment of patients, payers and regulations, transforming the performance of a provider’s outsourced vendors is more critical than ever.

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Cincinnati Children’s Hospital

This nonprofit cut costs by 50% for $400,000 in annual savings. Here's how.

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Apria Healthcare

Improves collections by over $6.5M

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$12.9 Million Delivered from Revenue Cycle Revamp

$400+ million net patient revenue health system includes three hospitals and 13 regional clinics

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Atrium Health

Atrium Health (formerly Carolinas), based in Charlotte, N.C., is the largest vertically integrated healthcare system in North and South Carolina and the largest non-profit hospital management company in America.

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BJC Healthcare

BJC HealthCare is one of the largest nonprofit health care organizations in the United States. With net revenues of $4.3 billion, BJC serves the health care needs of urban, suburban and rural communities in the St. Louis area and includes 15 hospitals.

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The Realities of Patient Payments

Patients need convenience and providers need secure, flexible solutions to educate patients on their changing financial responsibilities and to collect…

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Patient Collections –12 Strategies for Success

Discover 12 strategies you can implement to start seeing tangible changes to your bottom line.

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Seven Steps to Improving Revenue Cycle Management

Discover how to enhance your organization’s performance with smarter, more efficient processes, claims management and more.

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Patient Payment Collections: Business Critical for Today’s Healthcare Organizations

Take billing to the next level with tech and processes to secure payment and enhance revenue.

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Key Metrics in Healthcare Revenue Cycle Management

Four effective ways to measure patient billing, claims management and peak financial performance.

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Defeat Denials with Data

A great deal of the time, practices aren’t sure why all of their denials happened—therefore, they can’t be sure they…

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Simplify Your Journey to Revenue Cycle Success

Your guide to overcoming the seven greatest rev cycle challenges.

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7 Strategies to Drive Cash Flow (Part 2)

Redefine your approach to denial management and discover a better bottom line.

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7 Strategies to Drive Cash Flow (Part 1)

Redefine your approach to denial management and discover a better bottom line.

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Hospital & Health System AR Checkup: The Providers’ Guide to Healthy Accounts Receivable

A snapshot of hospital and health system AR KPIs and pain points.