Patient Financial Clearance + Payments

BUILD A BETTER PATIENT FINANCIAL EXPERIENCE

As patient financial responsibility for healthcare costs continues to grow, patients expect the same convenient, personalized experience other industries offer. You need a versatile set of tools to meet those expectations.

Our platform draws on the latest technology and predictive analytics to simplify eligibility verification and payment processes, help patients understand their financial responsibility, give providers visibility into patient propensity to pay and more. With Waystar, you can bring in more revenue up front and provide a more transparent, positive experience for patients.

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Increase patient-pay collections
10–30%

We always focus on putting the patients first. With that top of mind, we deployed Waystar predictive analytics and technology and were actually blown away with the results.

CHRIS KISER, VICE PRESIDENT, PATIENT FINANCIAL SERVICES, ATRIUM HEALTH

GET AHEAD OF DENIALS AND FIND HIDDEN COVERAGE

Coverage ineligibility is the leading cause of claim rejections. Our industry-leading coverage detection technology is a must for any emergency department. Waystar uses coordination of benefits to identify primary, secondary and tertiary payer coverage you might otherwise overlook.

Powered by real-time updates, our cloud-based solution easily identifies eligibility and co-payments. With our intuitive interface you can easily streamline enrollment while reducing AR days through denial and rejection prevention. And with PARO’s presumptive charity solution (now part of the Waystar platform), you can proactively identify patients who qualify for financial assistance and reduce bad debt.

  • Verify eligibility and co-payments
  • Quickly and easily enter patient information
  • Access plan information in seconds to speed up the check-in process
  • Increase POS collections by delivering up-to-date co-payment and deductible information
  • Reduce debt as patients with HSA and high-deductible plans pay more up front

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EXCEL IN THE NEW PATIENT-PAY LANDSCAPE

By helping patients understand what they owe and why—with easy-to-read electronic statements and flexible payment options—our platform can help you collect more patient-pay revenue up front and eliminate surprise bills down the line.

Access valuable propensity-to-pay data without credit checks that can irritate patients. Waystar’s predictive analytics help prioritize which accounts to work in which order and can drive tailored communications. Maximize collections, reduce the cost to collect and improve the patient experience at the same time.

Find out how Waystar helped America’s largest non-profit health system achieve more than $11M in annual collection improvements.

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DRIVE CASH COLLECTION WITH BETTER DATA

In today’s climate, many organizations have chosen to outsource patient-pay collections to third-party agencies—but properly managing them remains logistically demanding.

With Agency Manager from Waystar, it’s easy to gain insight into collection agency performance so you can ensure vendor commissions are correct. You can also identify areas for improvement and compare agencies against each other.

Get an estimate of how much you could save when you have a more accurate view of agency performance, access to better reporting and more.

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Waystar works with providers of all shapes and sizes across the country to improve operations and accelerate revenue recovery. Learn more about proven success with Waystar.

$3M

Improvement in bad debt performance for Atrium Health

$7M

Improvement in collections for Mercy Health

98%

Faster posting speed for St. Francis Physicians

60%

Less manual work for Family Health Care Medical Group of Modesto

30%

Improvement in vendor performance for Gwinnett

$20.5M

Improvement in annual collections for SCL Health

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Learn about the latest developments in patient financial clearance and payments.

Just a few of our clients

BUNDLED BENEFITS.
BETTER VALUE.

Now we’re proud to offer more RCM functionality at a lower price. Check out our new solution packages, offering our most in-demand products grouped for your success.

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