Insights & Resources

Whether you’re looking for a specific case study or just exploring, you’ll find all the resources you need on this page. Browse our library by document type, business challenge or kind of organization below. Want to get new insights and updates in real time? Sign up for our newsletter below.

On-Demand Webinar

The Front Office - From Basic to Business Critical

Learn how the front office can contribute to positive business outcomes.

On-Demand Webinar

Steps for a Proactive Patient Payment Strategy

Kick off a successful revenue cycle at the front office.

Press Release

Waystar to Acquire Connance, Expanding Powerful Revenue Cycle and Predictive Analytics Technology for Health Systems and Hospitals

The combination of Waystar’s claims management, revenue integrity, denial and appeal management, and payments solutions and Connance’s vendor management and payment optimization solutions strengthens the revenue cycle platform.

Case Study

BAYADA Home Health Care

72% Decrease in Denial and 93% Boost in Productivity at BAYADA Home Health Care

Press Release

Navicure® and ZirMed® Announce Naming of Merged Company to Waystar™

ATLANTA, CHICAGO, LOUISVILLE, February 1, 2018 – Navicure® and ZirMed®, the two top-rated providers of revenue cycle technology, who merged in November 2017, today announced the combined organization will operate under the new name Waystar™.

Press Release

KLAS® Ranks Waystar™ 2018 Best in KLAS for Claims and Clearinghouse Category

ATLANTA, CHICAGO, LOUISVILLE — Waystar™, the combination of Navicure® and ZirMed® revenue cycle technologies, swept top honors in the 2018 Best in KLAS Software and Services report for the industry’s leading claims and clearinghouse solution.

Press Release

Waystar’s™ Payments™ and Care Estimator™ Solutions Honored with Healthcare Informatics Innovator Award

ATLANTA, CHICAGO, LOUISVILLE, March 20, 2018 — Waystar™, the combination of Navicure® and ZirMed® revenue cycle technologies, today announced its Payments™ and Care Estimator™ solutions won a 2017 Healthcare Informatics Innovator Award.

Press Release

Waystar™ Releases Second Annual Patient Payment Check-Up™ Survey

Attitudinal survey about patient billing and payments reveals continued need for transparency and payment options


The Realities of Patient Payments

Patients need convenience and providers need secure, flexible solutions to educate patients on their changing financial responsibilities and to collect amount owed promptly. View the eBook to learn more!


Bring Patients Insurance Coverage Out Of Hiding

With a constantly changing healthcare landscape, patients patients don’t always know what coverage they have even though more Americans are covered than ever before. This is a big issue for healthcare providers that’s only growing.


Claim Status Inquiries: What’s at Stake for Your Organization

Every time a provider manually contacts a payer to check the status of a claim, it takes 5-12 minutes and costs the provider $5.40, on average according to the 2016 CAQH Index.


Hospital and Physician Practice Revenue Integrity

Despite a health system's best efforts to bill correctly, revenue loss due to missed charges occur more frequently than most hospital executives would want to admit.