Claim Status Inquiries: What’s at Stake for Your Organization

Every time a provider manually contacts a payer to check the status of a claim, it takes 5-12 minutes and costs the provider $5.40, on average according to the 2016 CAQH Index. Multiply these numbers by millions of inquiries each year and it’s easy to see the tremendous strain this process places on hospitals, health systems, physician practices and billing services. There must be a better way.