EyeSouth Partners manages business and revenue cycle operations for ophthalmology physicians so they can provide top eye care to their patients.
Efficiency in focus: Enhancing productivity for powerful results
As EyeSouth Partners grows, the need for effective, scalable, and enterprise-level RCM solutions remains paramount. Waystar’s software platform has helped eliminate manual processes, optimize financial performance, and unlock a new level of operational efficiency.
“As we’ve continued to implement Waystar products over the last four or five years, we’ve seen significant reduction in our denial rates, an increase in collection rates, and a decrease in our cost to collect as well through utilization of the platform,” shares Candace Davis, Chief Revenue Cycle Officer at EyeSouth Partners.
Leveraging this technology, the organization can get clean claims out the door while minimizing manual touches from their RCM team. Another area of success for EyeSouth Partners has been streamlining the remit process and removing administrative burdens, consolidating the process into one, centralized place.
“When we moved over into the Waystar products, it really allowed us to unlock our talent and drive that efficiency, so the automations were repeatable, scalable, and consistent,” continues Davis.
Through it all, Waystar has also remained a trusted partner for EyeSouth Partners.
“[Waystar] hands down is probably the best team that I’ve worked with in the industry,” says Davis. “They genuinely care about their customers. They care about my business. They care about me. They care about my providers. They truly understand my business.”
Learn how you can simplify healthcare payments for your organization with Waystar.
