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Research + Insights

Report: Investment in patient financial experience key to revenue improvement


As healthcare organizations face competing priorities, fixing a fragmented patient financial experience may not make the list.

However, the first and last touchpoints with healthcare are often financial interactions — which patient satisfaction and revenue both hinge upon.

In partnership with the Health Management Academy (HMA), Waystar has released the latest healthcare market research and insights from leading health systems (LHS) about the current state of the patient financial experience.

We’ll dive into the challenges today’s healthcare leaders face with a disjointed patient financial experience and explore how to remedy gaps in patient satisfaction that impact financial health.

What’s inside

  1. 1 Perspectives from leading health systems on the patient financial experience
  2. 2 Research on automation to drive financial sustainability and patient loyalty
  3. 3 Strategies to improve patient satisfaction amid competing priorities
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Download the report

Do you need help improving the patient financial experience?

Whether you’re just starting to fix a disjointed payment journey or exploring new solutions to streamline the patient financial experience, Waystar can help. Learn all about  Waystar Patient Payments or schedule a demo to speak with an expert.