Lighting the way forward

At Waystar, we strive to be a trusted guide on our clients’ journeys — illuminating the path to fewer administrative burdens and greater financial growth.

Our leadership

The journey to peak performance

Named after a guiding star, Waystar helps providers see their complete revenue cycle with more clarity. Built on the foundation of longtime healthcare payments leaders, Waystar has grown into an organization that spans the country and serves over a million providers.

The Waystar Difference

60%
of U.S. patient population
1M+
providers
74+
provider Net Promoter Score*
7.5B+
annual
healthcare payment transactions

*Third Party Provider Satisfaction Survey, September 2023

Industry Excellence

2026 best in klas patient access
Black Book
Peer Review
MedTech26
HITRUST
SOC2
pci
HIPAA
TIME - 100 most influential companies 2026
Best In Business
Forbes - Most Trusted Companies In America
IBA Gold Winner
Fast Company
rcm
US News Best Hospitals

A culture built on values

Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.

Careers at Waystar

Honesty It is where we start. With integrity as our core, we are transparent, do the right thing, and build trust by staying true to our commitments. Kindness We are friendly and respectful of everyone. We recognize the power of diversity and inclusion. We strive to create a workplace where every team member belongs and can succeed. Passion We are excited about what we do in our roles, as a company and for our clients. Because of that, we play to win and leave it all on the field. Curiosity We know that the best decisions are not always obvious or easy. We invest the time to understand and develop solutions. Fanatical focus We have obsessive zeal about people, promises, and innovative solutions. Our effort matches our focus. Best work, always We bring our "A" game. We work with facts, always communicating clearly and respectfully. Making it happen As individuals and as a team, we are agile with a bias toward speed, action, and automation. We are accountable for our results. Joyful, optimistic & fun We love and support our clients, team, and communities. We strive to create positive energy in everything we do.

Honesty

It is where we start. With integrity as our core, we are transparent, do the right thing and build trust by staying true to our commitments.

One platform to simplify
healthcare payments

Since forming in 2017, Waystar has focused on delivering purpose-built solutions across
the complete revenue cycle.

Financial Clearance

Verify insurance benefits, offer price transparency, automate prior authorizations, and more

Patient Financial Care

Offer self-service payment options, share personalized video EOBs, provide accurate estimates, and more.

Clinical Integrity + Revenue Capture

Find missing charges and collect revenue your organization is owed

Claim + Payer Payment Management

Automate claim monitoring, streamline attachments, manage payer remittances, and more.

Denial Recovery

Avoid, track, and appeal denials to get paid faster and more fully

Analytics + Reporting

Get actionable intelligence from your data and generate easy-to-understand reports

Waystar is a healthcare payments company that is modernizing revenue cycle management for providers nationwide. Publicly traded on NASDAQ (WAY) and headquartered in Lehi, Utah, and Louisville, Kentucky, Waystar delivers mission-critical software purpose-built to simplify healthcare payments so providers can prioritize patient care and optimize financial performance. Waystar serves more than 30,000 clients representing more than 1 million distinct providers, including 16 of 20 institutions on the U.S. News Best Hospitals list.1 The enterprise-grade Waystar platform annually processes more than 7.5 billion healthcare payment transactions, including over $2.4 trillion in annual gross claims, spanning approximately 60% of U.S. patients and one in three U.S. hospital discharges. Waystar strives to transform healthcare payments so providers can focus on what matters most: their patients and communities.

1U.S. News & World Report. Best Hospitals by Specialty (2026)

Waystar (Nasdaq: WAY), a leading healthcare payment software company, was formed in 2017 through the merger of two established healthcare technology companies. Since then, Chief Executive Officer Matt Hawkins has led Waystar to the center of the healthcare payments ecosystem.

The Waystar company overview includes several key milestones: the 2019 acquisition by EQT and CPP Investments, the 2024 initial public offering — the nation’s largest healthcare and software IPO that year — and a series of strategic acquisitions, most recently Iodine Software, which united one of the industry’s largest clinical datasets with the Waystar platform.

Today, Waystar’s AI-powered platform annually processes more than 7.5 billion healthcare payment transactions and more than $2.4 trillion in gross claims, and serves more than 1 million providers 1, including 16 of 20 institutions on the U.S. News Best Hospitals list. Recent recognition includes a place on the TIME100 Most Influential Companies list, the TIME Impact in AI Award 3 for Waystar AltitudeAI™, a Forbes recognition as one of America’s Most Trusted Companies 4, and an overall “A” satisfaction score in KLAS Research’s inaugural Revenue Cycle Management Suites 2026 report5.

1Waystar data
2U.S. News & World Report. Best Hospitals by Specialty. (2026)
3TIME. TIME100 Most Influential Companies. (2026)
4Forbes. America’s Most Trusted Companies. (2026)
5Best in Klas. Revenue Cycle Management Suites. (2026)

Waystar AltitudeAI™ is infused throughout the Waystar software platform — embedding predictive, generative, and agentic AI directly into revenue cycle workflows to improve productivity and accuracy. Grounded in one of the industry’s largest proprietary healthcare payment datasets, Waystar AltitudeAI™ anticipates challenges and proactively addresses inefficiencies to drive meaningful outcomes. Recent results include more than $15.5 billion in prevented denied claims, a 90% reduction in time spent on denial appeals and recovery, and a 40% higher denial overturn rate.1 Learn more about Waystar AltitudeAI™ and the Waystar platform.

1Waystar data.

Waystar revenue cycle management stands apart through a unified, end-to-end platform that simplifies the revenue cycle. In an independent Black Book Market Research™ survey of more than 750 healthcare leaders evaluating 49 RCM vendors, Waystar earned a 9.75 out of 10 composite score across 18 key performance indicators — outpacing the next highest competitor at 8.27 — and nearly 100% of surveyed leaders said they were very likely to renew their Waystar AltitudeAI™ engagements.1 In KLAS Research’s inaugural Revenue Cycle Management Suites 2026 report, Waystar also earned an overall “A” satisfaction score, with 76%–100% of interviewed deep adopters reporting lower cost to collect and improved collections performance.2

Waystar was further recognized as the top-ranked revenue cycle management-native agentic AI and autonomous revenue cycle platform in Black Book Research’s 2026 State of Health & Hospital Systems Revenue Cycle Management Technology & Services report, which evaluated more than 420 vendors across 49 categories.3

Waystar’s differentiation is also evident in its scale and connectivity: 5,000+ commercial and Medicare/Medicaid payer connections, 500+ EHR and PM system integrations, and one of the industry’s largest proprietary healthcare payment datasets — powering a 98.5% average first-pass clean claim rate and more than $15.5 billion in prevented denials.4

1Black Book Research. Agentic AI in RCM. (2026)
2Best in Klas. Revenue Cycle Management Suites. (2026)
3Black Book Research. 2026 State of Health & Hospital Systems RCM Technology & Services report.
4Waystar data.

Waystar supports healthcare organizations across all settings of care — including health systems and hospitals, physician and specialty practices, ambulatory surgery centers, billing services, and clinical laboratories. From single-provider practices to the nation’s largest health systems, organizations of every size optimize their revenue cycle on Waystar AI-powered platform.