Resources

Whether you’re looking for a specific case study or just exploring, you’ll find all the resources you need on this page.

Case Study

$12.9 Million Delivered from Revenue Cycle Revamp

$400+ million net patient revenue health system includes three hospitals and 13 regional clinics

Case Study

Atrium Health

Atrium Health (formerly Carolinas), based in Charlotte, N.C., is the largest vertically integrated healthcare system in North and South Carolina and the largest non-profit hospital management company in America.

Case Study

BJC Healthcare

BJC HealthCare is one of the largest nonprofit health care organizations in the United States. With net revenues of $4.3 billion, BJC serves the health care needs of urban, suburban and rural communities in the St. Louis area and includes 15 hospitals.

Case Study

SCL Health

SCL Health is a faith-based, nonprofit healthcare organization operating 8 hospitals and more than 100 service centers. With net revenues of $2.54 billion, SCL provides more than $222 million a year in community benefit in Colorado and Montana.

Case Study

Preferred Home Health Care & Services

Streamlines revenue cycle performance

Case Study

Rockford Orthopedics

Blending technologies: Integrating a clearinghouse and practice management system to enhance the bottom line.

Case Study

Alabama Orthopedic Clinic

Moving the needle on performance metrics: how Alabama Orthopaedic Clinic increased collections, decreased denials and reduced days in AR.

White Paper

New Collections Workflows Raise Challenges for Physicians, Staff

Learn how to enhance your collections processes to keep up with ever-increasing patient costs—and keep your organization in the black. In…

eBook

Bring Patients Insurance Coverage Out Of Hiding

With a constantly changing healthcare landscape, patients patients don’t always know what coverage they have even though more Americans are…

eBook

Claim Status Inquiries: What’s at Stake for Your Organization

Every time a provider manually contacts a payer to check the status of a claim, it takes 5-12 minutes and costs the…

eBook

The Realities of Patient Payments

Patients need convenience and providers need secure, flexible solutions to educate patients on their changing financial responsibilities and to collect…

On-Demand Webinar

Steps for a Proactive Patient Payment Strategy

Kick off a successful revenue cycle at the front office.

On-Demand Webinar

Strategies to Keep the Cash Flowing in Ambulatory Care Settings

Learn how your organization can identify AR vulnerabilities and apply the right technologies to boost cash flow, reduce bad debt…

On-Demand Webinar

Abandoning Business as Usual

Watch this one-hour webinar presented by industry expert and author Dr. Deborah Walker Keegan, PhD, FACMPE.

Case Study

Health System – $12.9M Delivered

White Paper

How Billing Services Can Leverage Technology and Enhanced Processes

Billing services that implement patient collections tools and best practices with their clients are in a prime position to take…

eBook

Patient Collections –12 Strategies for Success

Discover 12 strategies you can implement to start seeing tangible changes to your bottom line.

White Paper

Seven Steps to Improving Revenue Cycle Management

Discover how to enhance your organization’s performance with smarter, more efficient processes, claims management and more.

White Paper

Patient Payment Collections: Business Critical for Today’s Healthcare Organizations

Find out how to take patient billing to the next level, with technology and processes that ensure payment—and enhance revenue.

White Paper

Key Metrics in Healthcare Revenue Cycle Management

Is your organization financially healthy? Use these four key metrics to ensure effective patient billing, claims management, and peak financial…

eBook

Defeat Denials with Data

A great deal of the time, practices aren’t sure why all of their denials happened—therefore, they can’t be sure they…