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A COMPLETE GUIDE TO PLB ADJUSTMENTS

Uncovering and addressing recoupments
with AI and advanced automation

Recoupments are silently draining healthcare revenue. Because PLB adjustments occur after a claim is paid, they are hard to spot, harder to manage, and often as disruptive as denials. What’s more, most RCM teams are using manual, time-consuming workflows that make it difficult to gain full visibility, track, and address recoupments efficiently. That can lead to massive financial losses.

170+ million
PLB adjustments
issued by payers each year
$40+ billion
annual cost of recoupments
for providers each year

How can you tackle recoupments now?

This guide explains why recoupments are rising and what providers can do to regain control. First, explore the causes — retrospective audits, automated reviews — before uncovering why traditional denial workflows can’t handle recoupments. Finally, dive deep into the tools and strategies that have been proven to protect reimbursement, reduce manual rework, and prevent time-consuming recoupment investigations.

What’s inside

  1. 1 Why recoupments are increasing — and why they’re hard to track
  2. 2 How to proactively identify and triage recoupments
  3. 3 A practical checklist for managing recoupments
  4. 4 What an AI‑powered approach looks like in practice
Recoupments EBook

DOWNLOAD THE COMPLETE GUIDE TO PLB ADJUSTMENTS

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The 2025 CAQH Index.
Waystar data.