Thousands of healthcare leaders, innovators, and forward-thinking revenue cycle professionals recently joined the inaugural Waystar Innovation Showcase, an exclusive virtual event unveiling the latest innovations in healthcare RCM.
From rising denials to shifting patient expectations, providers are facing complex challenges in the healthcare revenue cycle. This spring’s showcase spotlighted four powerful, AI-driven capabilities designed to improve financial performance and enhance patient care.
INNOVATIONS IN HEALTHCARE RCM
1. Prevent denials + manage appeals faster with generative AI
Denials continue to delay payments and strain revenue cycle teams. At the Waystar Innovation Showcase, leaders demonstrated how AI-powered software like AltitudeAssist™ and AltitudeCreate™ can streamline both denial prevention and appeal management.
- AltitudeAssist™: Uses generative AI to write customized claim rules in under three minutes — proactively preventing denials before they happen.
- AltitudeCreate™: Automatically drafts tailored appeal letters, significantly improving turnaround time and recovery on denied claims. Leveraging AltitudeCreate™, clients have seen 3X faster appeal package creation.
This shift marks a new era where mitigating denials is faster, smarter, and increasingly automated.
READ NOW: Examining results Waystar AltitudeCreate™ in RCM
INNOVATIONS IN HEALTHCARE RCM
2. Accelerate payments + strengthen financial health
Delays in payments can disrupt critical cash flow for healthcare organizations — but armed with the right software, revenue cycle teams can use speed and accuracy to their advantage from the start.
New innovations to Waystar’s Authorization Manager solution, such as Auth Accelerate and AltitudeAssist™, use AI to reduce manual touchpoints while maximizing efficiency.
- Auth Accelerate: Streamline authorizations by increasing auto-approval rates by up to 85%, while accelerating patient care and provider reimbursement.
- AltitudeAssist™: Leverage generative AI to seamlessly reconcile claim outcomes to reduce denials by simplifying complex policies and ensure compliance through continuous contract data updates.
Leverage software tools to eliminate manual bottlenecks and reduce human error — resulting in fewer denials, faster payments, and stronger patient satisfaction.
WATCH NOW: Lehigh Valley Health Network automates authorizations
INNOVATIONS IN HEALTHCARE RCM
3. Personalize + simplify the patient financial experience
Improving the patient financial journey is now a strategic priority to optimize both care and cost — and innovations in healthcare RCM are making it easier. Waystar’s Patient Payments solution suite now includes:
- Digital-first billing: Dynamic print suppression, which delays mailed statements until all digital options are fully exhausted.
- Personalized video bill: Automate patient education and empower self-service while guiding patients through their bill — explaining what they owe, why, and how to pay.
- General Ledger: Consolidate bookkeeping and automate reconciliation for non-patient payments, such as parking, cafeteria, gift shop, or other transactions.
Leverage a personalized approach to make the payment process smoother and easier for patients, while improving collections.
WATCH NOW: How to maximize convenience + collections with Waystar Patient Payments
INNOVATIONS IN HEALTHCARE RCM
4. Protect revenue with stronger cybersecurity
Data breaches and cyber threats are top concerns for healthcare finance leaders — and secure revenue cycle platforms are now a business imperative. Waystar’s software is built with robust security frameworks and AI-based guardrails to safeguard sensitive data, reduce compliance risks, and maintain patient trust.
In fact, a recent market survey of more than 600 revenue cycle leaders cites data security concerns as a top reason to switch RCM software vendors.
By investing in robust defenses, Waystar is steadfast to our commitment to data protection and exceptional partnership.
WATCH NOW: Waystar security spotlight: A platform designed for trust
See what’s next for healthcare RCM
The Waystar Innovation Showcase revealed how AI-powered tools and advanced automation are driving the future of healthcare revenue cycle management — from faster payments and fewer denials to more secure systems and stronger patient engagement.
Ready to explore what’s possible?
Visit the digital Waystar Innovation Lab™ or watch the showcase on demand.
If you’re looking for a personalized walkthrough of the latest innovations in healthcare RCM, reach out to a Waystar expert today.
