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Patient Financial Experience

Deliver the patient
experience of tomorrow

Efficiently collecting co-pays and other balances due from patients has long been a challenge for healthcare providers. It’s only becoming more critical as reimbursement models evolve and financial responsibility shifts to patients.

Waystar’s technology can help your organization increase cash flow, allocate resources more efficiently and unify payments from all sources on a single, intuitive platform—all while increasing patient satisfaction. And, because we’re always looking for ways to strengthen and expand our offerings, we just launched Text Statements, which can help your organization collect more.

10-30%

Increase patient-pay
collections
10-30%

Our Patient Financial Experience
solutions at a glance

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Patient
payments

Accept credit card payments via web or mobile, offer automated payment plans and more

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Patient
payment
portal

Offer 24/7 access to statements, balances updates and more

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Patient
statements +
lockbox

Deliver easy-to-understand statements via text, email and print

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Eligibility
verification

Automatically retrieve benefit information to speed up check-in

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Patient
estimation

Share accurate cost estimates with patients before the point of care

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Coverage
detection

Automatically find the insurance coverage that other solutions miss

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Give patients more ways to pay

Did you know 68% of patients prefer to pay medical bills electronically? Secure text statements allow patients to easily view and pay bills—and even set up personalized payment plans—right from their smartphone. With Waystar’s new Text Statements solution, you can:

  • Increase + accelerate patient payments
  • Limit bad debt
  • Offer a more convenient, transparent patient experience

If you’re already using other solutions within our Patient Financial Experience line, activating this new feature is fast and painless. Click below to learn more.

Get in touch

Send statements via text.
Get paid faster.

Patient Payment Process

Insights + resources







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