UTILIZATION MANAGEMENT

Simplify reviews.
Safeguard revenue.

Every missed or delayed status review puts patient care and your revenue at risk. Leveraging AltitudeAI™, Waystar’s Utilization Management (UM) software empowers your team to make quick, confident status decisions — allowing your team to strengthen compliance, tell a more complete patient story, and boost financial performance.

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Prioritize reviews + protect reimbursement

High case volumes and shifting payer rules can let critical reviews slip through the cracks, leading to denials, underpayment, and records that don’t reflect the appropriate level of care. Waystar’s UM solution scans patient records in real-time and flags high-priority cases, delivering actionable insights for faster decisions and fewer delays.

See it in action
Monitor Screen UM
Monitor Screen UM attachment 1
Monitor Screen UM attachment 3

Review the right cases, faster

Stop letting manual and inefficient case reviews slow you down. Waystar’s Utilization Management software uses AI and advanced automation to keep reviews moving forward — summarizing key chart information, surfacing status issues, and satisfying payer requirements for more timely decisions and stronger reimbursement.

Review the right cases
Patient Summery Alert
Predicted Status Alert
Generated List
Notifications

“Within two hours of ED presentation, we have a reliable prediction of inpatient vs. observation — helping both our UM and ED teams prioritize quickly. It’s fast, consistent, and puts everything our staff needs right at their fingertips.”

—Linda Supplee, Chief Population Health Officer, Genesis HealthCare System

By The Numbers

<4mins

for first-level review time²

63%

greater productivity efficiency¹

<2%

Obs-to-IP conversion medical necessity denial rate¹

12.3K+hrs

avg. annual time saved per client through faster first-level reviews¹

$4.9M

revenue gained from timely observation-to-inpatient conversions²

¹ Waystar annual cohort analysis
² Success story, Genesis HealthCare System, 2025

Request a demo for Waystar Utilization Management

See our AI-powered UM software in action. Reach out to a Waystar expert today for a personalized product tour.