Vision Integrated Partners, a growing network of ambulatory surgery centers focused in eye care, harnesses Waystar to streamline revenue operations — giving time back to staff and improving patient care.
Finding focus with one software platform
Jessica Robertson, Director of Revenue Cycle, had once juggled multiple platforms and vendors. “Waystar just puts it all in one place,” she says, adding that she transitioned all surgery centers to Waystar after finding other clearinghouses lacked automation and usability.
Automated statement delivery and payment posting are two major areas of improvement for Vision Integrated Partners.
“Our remits and our ERAs — Waystar sends those directly into our PM system, so our payment posters can just click, post, review, and then finalize everything,” she explains.
For Vision Integrated Parters, Waystar’s implementation and support teams are true collaborators. “The implementation team has been pivotal,” she says. “They really serve as my project manager to check the boxes and make sure my questions were answered.”
“Using Waystar’s end-to-end platform has helped make my job and my team’s job easier,” says Robertson. “The tools are there — it’s continuing to make us more productive from a staffing standpoint and getting that better return on investment.”
See how you can simplify your processes and support your patients with Waystar.
