White detailed sand stone texture
All Videos

Success story: Billing services provider streamlines RCM to better support ASCs

in2itive Business Solutions’ way forward

As a trusted billing services provider for ambulatory surgery centers nationwide, in2itive Business Solutions relies on Waystar to streamline operations, improve efficiency, and empower its team members.

Smarter workflows. Stronger performance.

With Waystar, in2itive has eliminated repetitive tasks so teams can focus on higher-value work. in2itive works with a wide variety of systems, and Waystar brings everything together.

“Integrating everything to make it seamless is so important,” says Jocelyn Gaddie, President & CEO. “Waystar’s deep integration feeds data directly into in2itive’s AMS system, reducing toggling and manual work. “It’s seamless — it’s all right there together.”

“With automation, our people can do what they do best — bring cash in the door,” says Gaddie. Tools like automated claim status have already made a major impact, and in2itive is especially excited about Waystar’s AI capabilities like automated appeals.

As a Waystar Early Adopter client, in2itive piloted Auth Status in Authorization Manager and reduced time spent on auth status transactions by up to 90%.

Their enthusiasm for AI-powered efficiency is what makes Waystar AltitudeAI™ a natural next step for the in2itive team.

Where Waystar AltitudeAI™ is delivering for billing services

Waystar AltitudeAI™ has proven its value inside solutions like Denial + Appeal Management, giving billing services like in2itive Business Solutions a clear path to scale denial prevention and recovery. Clients using Waystar’s Denial + Appeal Management are seeing:

  • 40% or higher denial overturn rate than standard appeals1
  • 3x faster appeal package generation1
  • 92% appeal letter accuracy1
  • 16 minutes saved per appeal package1

A partnership built on innovation

For nearly 20 years, Waystar has been more than a vendor — it’s been a partner in growth.

“Waystar is so innovative, and that’s why we continue to partner,” says Gaddie. “There’s no reason to change. It gets better every year. We wouldn’t be where we are today without them.”

Learn how you can simplify healthcare payments for your organization with Waystar.

Speak with an expert

1 Waystar data

Extra Grunge Rusty Pattern Background, vignetted
Newsletter

MONTHLY NEWSLETTER

Get Insight delivered to you every month