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Success story: Billing services provider streamlines RCM to better support ASCs

In2itive Business Solutions’ way forward

As a trusted billing services provider for ambulatory surgery centers nationwide, In2itive Business Solutions relies on Waystar to streamline operations, improve efficiency, and empower its team members.

Smarter workflows. Stronger performance.

With Waystar, In2itive has eliminated repetitive tasks so teams can focus on higher-value work. Additionally, In2itive works with a wide variety of systems, and Waystar brings everything together.

“Integrating everything to make it seamless is so important,” says Jocelyn Gaddie, President & CEO. “Waystar’s deep integration feeds data directly into In2itive’s AMS system, reducing toggling and manual work. “It’s seamless — it’s all right there together.”

“With automation, our people can do what they do best — bring cash in the door,” says Gaddie. Tools like automated claim status have already made a major impact, and In2itive is especially excited about Waystar’s AI capabilities like automated appeals.

As a Waystar Early Adopter client, In2itive was able to pilot Auth Status in Authorization Manager. Within 90 days, they were able to reduce time spent on auth status transactions by up to 90%.

A partnership built on innovation

For nearly 20 years, Waystar has been more than a vendor — it’s been a catalyst for growth.

“Waystar is so innovative, and that’s why we continue to partner,” says Gaddie. “There’s no reason to change. It gets better every year. We wouldn’t be where we are today without them.”

Learn how you can simplify healthcare payments for your organization with Waystar.

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