Recently, hundreds of healthcare revenue cycle leaders gathered at the sold-out Waystar True North™ Client Conference 2025 in Nashville, TN, to share valuable insights, get an exclusive look at new innovations, and discover ways that artificial intelligence (AI) continues to reshape the healthcare revenue cycle.
“There’s a lot going on in healthcare. The pace of change is accelerating,” said Waystar CEO Matt Hawkins during the conference’s opening general session. “One thing remains constant: the mission-critical need to simplify healthcare payments for both providers and for patients.”
WATCH: WAYSTAR TRUE NORTH™ 2025 RECAP
From cutting through AI hype to discovering how Waystar is closing the gap between care delivery and claim submission — here are the three top takeaways this year’s Waystar True North™ Conference.
WAYSTAR ACQUIRES IODINE SOFTWARE
1. A new era of clinical revenue integrity
In the Waystar True North™ general session, Hawkins shared with leaders how Waystar’s acquisition of Iodine Software unites industry-leading AI-powered financial and clinical intelligence on Waystar’s cloud-based software platform.
By merging the critical stage between care delivery and claim submission, Waystar unlocks expansive visibility across the healthcare payment ecosystem — fueling next-generation AI capabilities that prevent revenue leakage. Not only will healthcare providers get paid fully and more accurately, they’ll also:
- Eradicate denials at the source by combining financial and clinical documentation to ensure optimal reimbursement
- Connect care to accurate reimbursement, creating a direct path from clinical documentation to payment
- Accelerate AI-powered innovation to simplify high-friction workflows, remove silos, and optimize financial performance
REVENUE CYCLE CONTINUUM: PRE, DURING + POST CARE
To learn more about how Waystar is powering the future of healthcare, join our upcoming webinar: Waystar + Iodine: Bringing financial + clinical intelligence together.
WAYSTAR INNOVATION SHOWCASE FALL 2025
2. Innovations that propel healthcare RCM forward
The Waystar Innovation Showcase debuted during the conference, spotlighting the latest AI-powered capabilities designed to streamline the financial experience for providers, payers, and patients.
This includes:
- Reducing payer friction with smarter processes that minimize errors and speed reimbursement
- Featured Waystar capabilities: AI-powered Alerts in Eligibility Verification, Payer + Specialty Expansion in Authorization Manager, and AI-powered Edit Insights in Claim Manager
- Transforming denial recovery into a scalable, automated process that protects revenue with innovations
- Featured Waystar capabilities: AI-powered Advanced Appeal Automation and AI-powered Root Cause Insights in Denial + Appeal Management
- Providing clear, intuitive payment communication to build trust and drive collections
- Featured Waystar capabilities: eEstimates and Device Management + Health in Patient Payments
- Featured Waystar capabilities: eEstimates and Device Management + Health in Patient Payments
Healthcare leaders can explore these innovations and more in the Waystar Innovation Lab™ and also watch the Waystar Innovation Showcase on demand.
AI-POWERED SOFTWARE SOLUTIONS
3. Hype vs reality: How AI is transforming RCM today + tomorrow
During a panel discussion, RCM technology leaders from Waystar and Google Cloud emphasized that AI in healthcare is not all hype. AI can drive measurable ROI — when applied correctly across RCM processes.
Panelists pointed to real-world use cases, such as AI-assisted appeals that yield powerful efficiency results like 3X faster appeal letter package creation and how organizations can harness Agentic AI to assemble data and optimize workflows.
AI is fundamentally reshaping the healthcare revenue cycle — improving speed, accuracy, and financial outcomes today, while laying the foundation for tomorrow’s breakthroughs. Revenue cycle leaders can download our essential guide of AI terminology to cut through the complexity with clear, easy-to-grasp definitions.
Lead the way forward
Our Waystar True North™ Client Conference 2025 reinforced that healthcare finance leaders are in the midst of an AI revolution for revenue cycle management — and this is just the beginning.
Don’t miss out on your opportunity to shape the future of healthcare payments. Register for our Waystar True North™ Client Conference 2026 today.
