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Powerful AI: Examining results of Waystar AltitudeAI™ in RCM

Note: This post was originally published in March 2025. It was updated in November 2025.

There’s no denying that AI is changing the world — including the healthcare revenue cycle industry.

Today, revenue cycle leaders are seeking innovative solutions to improve efficiency, accuracy, and financial outcomes. Artificial intelligence (AI) has become critical in this transformation, and providers are increasingly turning to cutting-edge AI-powered solutions to streamline workflows and maximize revenue potential.

The integration of AI and generative AI within revenue cycle management is no longer a futuristic concept — it’s happening now. AI-powered solutions are helping providers reclaim lost revenue, accelerate reimbursements, and operate with a level of efficiency never before possible.

GENerative AI RESULTS IN RCM

Accelerating appeal processes to combat denials

In January 2025, Waystar launched AltitudeAI™, a comprehensive suite of AI-driven capabilities designed to enhance precision and productivity across the revenue cycle. 

One impactful component of this suite uses generative AI and has already demonstrated significant improvements in Waystar’s Denial + Appeal Management solution automating the creation of appeal letters. Early results spoke volumes: In its first few months, AltitudeAI™ made the appeal package creation process three times faster, saving 16 minutes per package (a 70% time reduction).

This rise of AI for the healthcare revenue cycle industry is fundamentally changing how organizations approach financial performance. Recent research shows that 100% of providers see the benefit of AI in revenue cycle management and 92% of providers intend to invest in advanced automation and AI for RCM in 2025.

The reason is simple: by leveraging advanced AI-driven technologies, healthcare organizations can reduce administrative burdens, improve accuracy, and expedite reimbursements — driving operational efficiency at scale.

AltitudeAI™AI achieves unprecedented speed + accuracy

Since its launch, AltitudeAI™ has only gotten stronger — helping clients recover a substantial portion of payments with less manual lift.

90%
reduction in time
to create 100
appeal packages
40%
higher denial
overturn rate with
AltitudeAI™
Waystar data

 

Today, clients are seeing even more meaningful results leveraging Appeal + Reconsideration Blueprints and automated workflows. By autonomously drafting accurate appeal letters for various denial types, teams are dramatically reducing the time and effort required to resolve them.

Appeal + Reconsideration Blueprints Creating 100 appeal packages without AI took 38hrs* AI-powered appeal letters reduced that to 12hrs* Blueprints + automated appeal workflows bring this down to 2hrs*

GENerative AI RESULTS IN RCM

Reach new heights in healthcare with Waystar AltitudeAI™ 

AltitudeAI™ is built to empower providers with AI-driven capabilities that transform revenue cycle management. By tapping into Waystar’s robust data network, AltitudeAI™ delivers real-time insights and automation, allowing providers to achieve unparalleled accuracy, efficiency, and financial results.

With tools designed to anticipate challenges and proactively address inefficiencies, AltitudeAI™ drives meaningful outcomes across the revenue cycle.

  • Effortlessly generate content with generative AI capabilities that enhance productivity and communication. Automated appeal letters reduce manual workloads and improve accuracy, enabling teams to focus on high-value initiatives.
  • Automate revenue cycle workflows with an AI-powered assistant that streamlines repetitive tasks. By increasing operational output, providers can allocate more resources toward patient care and strategic initiatives.
  • Anticipate outcomes and forecast trends using predictive analytics. Providers can proactively address potential denials, enhance financial planning, and navigate reimbursement processes with greater confidence.

The future of healthcare payments is here, and with the power of AI, providers can reach new heights in efficiency, precision, and revenue optimization.

Are you ready to transform your revenue cycle? Discover the power of AltitudeAI™ today.

Speak with an expert

 

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