William Chan
Chief AI + Product Officer
William Chan is Waystar’s Chief AI + Product Officer, where he leads the company’s product strategy and roadmap, advancing an innovation agenda that unites industry-leading AI with combined clinical and financial data to simplify healthcare payments and accelerate transformation across the revenue cycle.
Before joining Waystar, William was the CEO and co-founder of Iodine Software, where he advanced clinical AI solutions that improved documentation accuracy, revenue integrity, and operational efficiency for health systems nationwide.
Earlier in his career, William co-founded Crimson, where he served as Vice President of Product and helped the company deliver tools that improved healthcare provider quality and profitability. Crimson was acquired by The Advisory Board Company, now part of Optum/UnitedHealthcare. William also co-founded WhisperWire, later acquired by Convergys (now Concentrix), leading development of sales and marketing automation technologies used by major telecommunications organizations.
His previous roles include product leadership positions at Motive Communications (now part of Alcatel-Lucent), Oracle Corporation, and NetDynamics (now Sun Microsystems/Oracle).
William holds a bachelor’s degree in Computer Science from Cornell University and an MBA with honors from Harvard Business School. He holds multiple patents related to healthcare technology.
