Service that achieves superior levels of satisfaction year after year.

Top-tier rated in service and support

Top-tier rated by our clients in the KLAS® software and services awards year after year, ZirMed focuses on helping you work smoothly and efficiently—and with minimal disruptions—whether you’re a new client or have been with us for years.

I like that ZirMed is very proactive in their approach to customer satisfaction and to being a true partner. They have helped us with our payers and helped us contact them and get certain issues worked out.”

At ZirMed, you’ll work with an expert team of real human beings who are dedicated to your satisfaction and ready to answer any questions you have along the way.

Welcome to the Cloud

Our Software as a Service (SaaS) model means no cumbersome hardware changes or software installation, making implementation fast and efficient. Upgrades and enhancements happen automatically, with no effort on your part. And HIPAA-compliant cloud storage makes lost documents a thing of the past.

Plain-English messages simplify workflows

ZirMed’s support is phenomenal. I can go online and submit a query, and then I can follow what ZirMed is doing, step by step, as they update the query.”

ZirMed’s SimpleResponse is the industry’s first message simplification tool for payer rejection responses. It works by providing easy-to-understand “translations” of claim rejection messages, including both a simplified message and one-click access to the original payer-generated notification for reference. By mapping hundreds of variations of the same core reason to a single simplified message, users can more quickly learn and recognize core issues.

Lowest claims rejection rates in the country

According to the HFMA, best-practice targets for hospital clean-claims throughput is equal to or greater than 95%. ZirMed’s institutional—or hospital—clean-claims pass rate consistently exceeds 98%. If your goal is to establish and maintain best practices, why settle for anything less?