Resources

Whether you’re looking for a specific case study or just exploring, you’ll find all the resources you need on this page.

Fact Sheet

Patient payments

With Patient Payments, your staff can immediately process credit card, debit card, check and cash payments from any computer.

Fact Sheet

A patient financial experience that works for everyone

Today’s patients expect the same convenient, personalized experience they encounter in other industries. And with patient financial responsibility on the rise, you need a versatile solution to meet those expectations.

Fact Sheet

Propelling growth through partnership

Offer your clients the latest in revenue cycle technology to drive growth for your business.

Fact Sheet

Rapid quality adoption

When implementing a new solution, you need to consider downtime in submitting new claims, resources to dedicate to the transition, educating employees and potential return on your investment. Learn more about Waystar's dedication to improving the adoption process.

White Paper

For what it’s worth: The proactive approach to maintaining nonprofit status as a charitable entity

Author: Steve Levin, Chief Strategy Officer, Waystar

White Paper

What keeps healthcare finance executives up at night?

And what are they planning to do about it?

White Paper

Embracing consumerism in healthcare

How successful hospitals leverage analytics to transform patient financial engagement, increase patient satisfaction and improve the bottom line

White Paper

13 Things to know to optimize your patient-pay performance

Hospitals and health systems are challenged to effectively communicate with patients and collect, in a patientfriendly way, self-pay and balance…

White Paper

The impact of consumerism on healthcare

Consumer feedback shows progress on hospital business office interactions

Case Study

Gwinnett Medical Center

Improved vendor performance leveraging predictive analytics to create an optimized insource/outsource program.

Case Study

Family Health Care Medical Group of Modesto

Automation enables organization to reach new levels of efficiency and increase patient payments revenue.

Case Study

Prima CARE, P.C.

Multi-specialty provider group leverages care estimation solution to improve billing and improve collections.

Case Study

Lucile Packard Children’s Hospital (LPCH) at Stanford

After claims management and payment posting were brought back in-house and automated with Waystar’s Claims Processing and Remit Management applications, LPCH captured significant cost savings.

Case Study

Emergency Mobile Health Care (EMHC)

How EMHC grew to handle twice the billing volume with 20% fewer dedicated FTEs.

Case Study

Atrium Health

Atrium Health (formerly Carolinas), based in Charlotte, N.C., is the largest vertically integrated healthcare system in North and South Carolina and the largest non-profit hospital management company in America.

Case Study

BJC Healthcare

BJC HealthCare is one of the largest nonprofit health care organizations in the United States. With net revenues of $4.3 billion, BJC serves the health care needs of urban, suburban and rural communities in the St. Louis area and includes 15 hospitals.

Case Study

SCL Health

SCL Health is a faith-based, nonprofit healthcare organization operating 8 hospitals and more than 100 service centers. With net revenues of $2.54 billion, SCL provides more than $222 million a year in community benefit in Colorado and Montana.

White Paper

New Collections Workflows Raise Challenges for Physicians, Staff

Learn how to enhance your collections processes to keep up with ever-increasing patient costs—and keep your organization in the black. In…

eBook

The Realities of Patient Payments

Patients need convenience and providers need secure, flexible solutions to educate patients on their changing financial responsibilities and to collect…

eBook

Patient Collections –12 Strategies for Success

Discover 12 strategies you can implement to start seeing tangible changes to your bottom line.

White Paper

Patient Payment Collections: Business Critical for Today’s Healthcare Organizations

Find out how to take patient billing to the next level, with technology and processes that ensure payment—and enhance revenue.