Resources

Whether you’re looking for a specific case study or just exploring, you’ll find all the resources you need on this page.

White Paper

For what it’s worth: The proactive approach to maintaining nonprofit status as a charitable entity

Author: Steve Levin, Chief Strategy Officer, Waystar

White Paper

What keeps healthcare finance executives up at night?

And what are they planning to do about it?

White Paper

Embracing consumerism in healthcare

How successful hospitals leverage analytics to transform patient financial engagement, increase patient satisfaction and improve the bottom line

White Paper

13 Things to know to optimize your patient-pay performance

Hospitals and health systems are challenged to effectively communicate with patients and collect, in a patientfriendly way, self-pay and balance…

White Paper

The impact of consumerism on healthcare

Consumer feedback shows progress on hospital business office interactions

Case Study

Gwinnett Medical Center

Improved vendor performance leveraging predictive analytics to create an optimized insource/outsource program

Case Study

Family Health Care Medical Group of Modesto

Automation enables organization to reach new levels of efficiency and increase patient payments revenue.

Case Study

Prima CARE, P.C.

Multi-specialty provider group leverages care estimation solution to improve billing and improve collections.

Case Study

Lucile Packard Children’s Hospital (LPCH) at Stanford

After claims management and payment posting were brought back in-house and automated with Waystar’s Claims Processing and Remit Management applications, LPCH captured significant cost savings.

Case Study

Emergency Mobile Health Care

Case Study

Atrium Health

Atrium Health (formerly Carolinas), based in Charlotte, N.C., is the largest vertically integrated healthcare system in North and South Carolina and the largest non-profit hospital management company in America.

Case Study

BJC Healthcare

BJC HealthCare is one of the largest nonprofit health care organizations in the United States. With net revenues of $4.3 billion, BJC serves the health care needs of urban, suburban and rural communities in the St. Louis area and includes 15 hospitals.

Case Study

SCL Health

SCL Health is a faith-based, nonprofit healthcare organization operating 8 hospitals and more than 100 service centers. With net revenues of $2.54 billion, SCL provides more than $222 million a year in community benefit in Colorado and Montana.

White Paper

New Collections Workflows Raise Challenges for Physicians, Staff

Learn how to enhance your collections processes to keep up with ever-increasing patient costs—and keep your organization in the black. In…

eBook

The Realities of Patient Payments

Patients need convenience and providers need secure, flexible solutions to educate patients on their changing financial responsibilities and to collect…

On-Demand Webinar

Steps for a Proactive Patient Payment Strategy

Kick off a successful revenue cycle at the front office.

On-Demand Webinar

Abandoning Business as Usual

Watch this one-hour webinar presented by industry expert and author Dr. Deborah Walker Keegan, PhD, FACMPE.

eBook

Patient Collections –12 Strategies for Success

Discover 12 strategies you can implement to start seeing tangible changes to your bottom line.

White Paper

Patient Payment Collections: Business Critical for Today’s Healthcare Organizations

Find out how to take patient billing to the next level, with technology and processes that ensure payment—and enhance revenue.

Report

Waystar’s 2018 Patient Payment Check-Up™

The 2018 Patient Payment Check-Up survey compares what patients want and what providers are currently offering, providing practical tips to…

eBook

Post-Care Collections: A Proactive Guide

Are you a healthcare provider with limited opportunities to discuss payment with patients before you render services? If so, you…